You Call
We Handle The Rest.
From recovery and secure storage to like-for-like hire vehicles, engineer reports, bodyshop and mechanical repairs, settlement negotiations and personal injury support — Sterling Claims Management fights your corner every step of the way.
100%
No win, no fee
24/7
Support whenever you need
5*
Service quality you can trust
What We Offer
Complete Accident Management
Recovery
24-hour vehicle recovery anywhere in the UK
Storage
Secure storage while your claim is processed
Bodyshop & Garage
Approved repairers, quality guaranteed
Salvage Buy Backs
Buy back your written-off vehicle at best price
Credit Hire Vehicle
We aim to provide a hire vehicle similar age & spec usually within 36 hours
Engineer Reports
Specialist engineers using state-of-the-art software for the best valuations
Personal Injury
Hand-picked personal injury solicitors fighting to maximise your claim at no upfront cost
The Process
What To Do After An Accident
01
Stay Safe & Gather Evidence
Make sure you and your passengers are safe. If possible, take clear pictures/videos of all vehicles, the road position and damage. Exchange details with the third party including registration, name, phone number and insurance details. Do not admit liability or discuss fault at the scene
02
Contact Sterling Claims Management
Call, email or WhatsApp us immediately after the accident. We will guide you through the next steps and arrange transport for the driver and passengers where required
03
Recovery, Storage & Assessment
We recover and securely store your vehicle, appoint a specialist engineer and notify all insurers immediately
04
Hire Vehicle, Repairs or Total Loss Support
Hire Vehicle, Repairs or Total Loss Support
We aim to provide a like-for-like hire vehicle within 36 hours. If your vehicle is repairable, we arrange repairs through our approved bodyshop and mechanical network. If your vehicle is deemed a total loss, we negotiate the best possible settlement on your behalf
05
Personal Injury Support & Claim Resolution
If you have suffered an injury, we can refer you to our hand-picked panel of personal injury solicitors on a no win, no fee basis while we continue pursuing the at-fault insurer to recover all losses
06
No Upfront Costs
If your accident was not your fault, you do not pay us directly. We recover our costs from the at-fault insurer, meaning you are not left out of pocket
You do not need to worry or deal with the headache – that is our job.
We will keep you updated every step of the way. That’s the Sterling way.
Why Choose Us
Built Around You
No Cost to You
All costs are recovered from the at-fault party’s insurer
One Point of Contact
We manage everything under one roof — no chasing multiple companies
Fast Response
WhatsApp us any time and get a response within the hour
Expert Team
Experienced claims handlers who know how to maximise your settlement
We Handle Insurance
Don’t Deal with Insurance Directly
Low Settlement Risk
You may be pressured into accepting a lower settlement
Excess Impact
Your excess may be affected initially
Alternative Vehicle
You may not receive a like-for-like replacement vehicle
Claims Take Time
Claims can become stressful and time consuming
Client Over Cost
Insurers prioritise cost saving — we prioritise your best interests